Be sure you're uploading your profile photo correctly. Click here to find out how.
If your photo won't upload, try these things:
1- Check your file type. 961portal.com supports JPEG, GIF, and PNG file formats. Profile photos with nudity will be removed.
2- Check the dimensions. Recommended dimensions for profile images are 200x134 pixels. Recommended dimensions for all other images are 650x300 pixels.
3- Make sure your browser is up to date. Try upgrading your browser or using another browser. Your upload problem may be related to the browser or computer you're using.
4- Make sure you click 'Save changes' at the bottom of your Profile settings page. Your image won't save until you click that.
Are parts of your photo image being cropped?
If you are using a header image with the recommended dimensions and notice that parts of it are being cropped, it is most likely because of the way these images are displayed on different monitor sizes and in different browsers (200x134 pixels on the top and bottom could be cropped).
Troubleshooting tips not working?
Try another browser or another computer to see if it's a browser specific problem.